An Independent Physicians Association (IPA) is a network of independent private practice clinicians, supported by an organization to help support doctors and patients with the following:

· Coordination of comprehensive health care services (Care Management, post hospital discharge, home health)

· disease management programs

· Authorization (referral) management

· Claims processing

Selecting a doctor and IPA is an important decision. At Superior Choice IPA, we believe this process should be easy and effortless. Click here to search for your doctor and their corresponding health plan identification number. Once you have gathered this information, please contact your health plan’s customer service number and let them know you would like to choose a doctor with Superior Choice IPA.

Your primary care doctor helps guide your care and may submit an authorization to Superior Choice IPA. We will work with your doctor to ensure you receive the appropriate care you need. Once approved, you will receive an authorization providing you information about the provider who will direct your specialty care.

Please refer to your health plan’s evidence of coverage (EOC) for instructions regarding the appeals submission process.

Emergency care is medical care required to assess and treat an immediate medical need. A medical emergency may consist of one or more of the following:

· Shortness of breath or difficulty breathing

· chest pain/pressure

· seizures

· dizziness or fainting

· uncontrolled bleeding

· coughing up or vomiting blood

· unusual abdominal pain

· severe or persistent diarrhea

· suicidal feelings

· ingestion of poison

· medical overdose

· sudden confusion

· trouble talking

If you or someone you know is in need of emergency care, please call 911 or go to your nearest emergency room. Once you have arrived, you may be asked to present your medical insurance card.

Upon leaving the emergency room, be sure to contact your primary care doctor and notify them of your recent emergency room visit. This will ensure your doctor’s medical records are updated and any additional care you need, is requested.

Please contact our member services department at 1-888-975-3246 TTY: 711 or for assistance. Our office hours are Monday-Friday 9 a.m. – 5 p.m.

For medical records, contact your primary care provider or specialist. Your doctor may charge a nominal fee for this service.